As a Technical Product Manager, you will be assigned a high-profile product portfolio and several essential functions that include the following:
Responsibilities:
Lead efforts in the development and implementation of product launch strategies and achieve revenue goals which you will help establish.
Participate in developing overall marketing strategies for the assigned products.
Compose technical and promotional documents.
Assist in the development of tactical plans to drive customer awareness, adoption and loyalty for the assigned products.
Participate in exhibitions and follow-up leads from exhibitions.
Meet with customers to provide technical support, consultation, and scientific presentations on company's new technologies and products.
Requirements:
A PhD or Masters degree in a life science field.
A minimum of 4 years experience in the lab with up-to-date knowledge of the latest genomics and proteomics technologies, methodologies, and tools.
Familiarity with commonly used bioinformatic databases and tools.
A solid track record of accomplishments and attention to detail.
Sales experience desirable, but not essential.
Strong initiative and willingness to take ownership of a large product line in order to design and drive projects to completion.
Flexibility to respond to rapid changes in a fast-paced industry environment.
Senior Scientist/Manager, Bio-Assay Development
Highly motivated project leaders are sought to lead efforts in bio-assay development.
Responsibilities:
Independently conceive, plan and execute product development projects.
Have full scientific/technical responsibility for the achievement of broadly defined project goals.
Manage multiple projects, including development of large multiplex panels, customer contracts, and assay troubleshooting.
Work with marketing and sales team to develop marketing and sales strategies for product launch and sales.
Provide product technical documentation.
Serve as a technical services resource, and train other staff members and/or customers.
Requirements:
PhD in Biochemistry, Immunology, Cell Biology or related
4+ years industry experience developing and optimizing immunoassays, cell based assays, or
Experience with production of commercial assays preferred, but not required
Experience with of cell signaling pathway based assays preferred
Individual must have good analytical and communication skills
Technical Support Specialist/Scientist
We are looking for a Technical Support Scientist who will be responsible for providing pre- and post-sales technical support of all GeneCopoeia's products to customers and field sales personnel, as well as relaying customer feedback to the organization.
Responsibilities:
Answer customer technical inquiries via telephone, email or web chat.
Summarize trends and technology as technical tips, FAQ's and troubleshooting guides.
Accurately record pertinent information from customer contacts in Customer Relationship Management system.
Recommend changes to knowledge databases, website, and other company-managed databases of technical information.
Participate in frequent training on products and continuing education on new applications and technologies to remain at the cutting edge of scientific knowledge.
May present technical and product information at trade shows and in customer field visits.
Requirements:
A MS or PhD degree and minimum of 4 years laboratory experience in life sciences.
Experience in cloning, gene expression profiling (RNAi, real-time qPCR, arrays), cell biology, immunology, and/or protein biochemistry is highly desirable.
Demonstrated ability to effectively communicate, both orally and in writing, to customers and colleagues.
Proven ability to quickly learn new and complex technical information.
Ability to manage multiple tasks and good problem-solving ability.
Computer literacy and proficiency, including spreadsheet, word processing, Internet applications, bioinformatic databases and data analysis.
Prior experience in customer service is preferred.
Occasional travels to trade shows and/or customer sites.
Apply today
Salary is commensurate with experience. These positions are offered with significant potential for growth and advancement and with a comprehensive benefit package.
Please send your resume with cover letter to: hr@genecopoeia.com for consideration. We are an Affirmative Action/Equal Opportunity Employer committed to hiring a diverse and inclusive workplace.
